FAQ

Can I get an invoice for my order?

Sure! Please fill out your VAT number when you make an order. As soon as you place your order, you will receive an email with a link where you can download your invoice. Our products and their shipping are taxed with 6% VAT.

Can I specify a delivery address different from the billing address?

A separate billing address and delivery address can be entered. To do so check the box "other billing address" in the payment options. This is useful if you want to get delivery at work or if you want to send KarmaKarma as a gift.

Are the KarmaKarma cups sustainable?

Yes! KarmaKarma cups are made out of paper with a compostable coating and film. Our packaging is free from plastic and it is made out of biomass only that can be composted.

How long does it take for my package to arrive?

We ship out our orders two times per week. You can follow the status of your shipment via a link that you receive via e-mail.

How much shipment costs will I pay?

Shipment costs are dependent on the type of product you order and the shipping address. You can calculate your shipping costs by selecting the product you would like to order and filling out your address. Next you will see your payment options and you can calculate the shipping costs. You will be able to calculate the total price of your order before paying.

Can I return my order if I do not like it?

No. Due to hygiene and quality reasons we do not accept any returns.